Request to Receive Application Emails from Applicant’s Address Instead of Jotform

I also would like to recvie the app from ther person who appkied not from jotform email address

Hi Realtor_Prospect,

Thanks for reaching out to Jotform Support. By default, notification emails for new submissions are sent to your email address using the noreply@jotform.com sender email. If you’d like to use your own email address as the sender, you can set up a custom SMTP connection so that Jotform uses your email provider to send notifications. Let me walk you through it:

1. Go to the Settings page while logged in to your Jotform account and click on Add Sender Email in the Sender Emails section.

2. In the window that opens, select Custom and click on the Continue button.

3. Enter your email provider's details, click on Send Test Email to check if it’s set up correctly, and then click on Save.

Now you should select your custom SMTP in your email properties under email settings in Form Builder, and if you’re using Workflow Builder, do the same there. Check below to see how it looks in Form Builder:

And here’s how it looks in Workflow Builder:

Give it a try and let us know if you need any help.

this is what i am looking to recveie one email only and should be coming from the person who submitted the application (form) and reply should be to that person as well

However if some documents are not uploaded (missing documents) to the applicaton I would like to recevie (in the same email) a list which documents was not uploaded

all of this could have been done so quickly over the with a live agent I hate email back and forth with bots, I wish I could help set it up one time for all I am paying years and years but not getting my moneys worth I hope I can talk to a live person asap.

Hi Realtor_Prospect,

We'd love to help you through live support; however, we can only be reached through this support thread, and you can always open a new one through this link. If your main goal is to reply to the user with a lack of documents, you can do this through the form's Inbox. There's a reply option that'll be sent to the email address of the form user. Let's walk through this together:

1. In Form Builder, click on the Downward Arrow icon and select Inbox.
2. In Inbox, select the submission from the left side of the page.
3. Then click on Reply button. You'll notice the default email address who'll receive the reply is the form user's.
4. Construct your message and hit the Send Email button.
   
   

Let us know if you've got other questions.