Eliminar datos de mi tarjeta de crédito

Hola, por favor de eliminar mis datos de la tarjeta de crédito, muchas gracias por su atención.

Hola Samuel,

Para eliminar los datos de tu tarjeta de crédito, debes primero degradar tu cuenta al plan Starter. Solo entonces Jotform Support podrá eliminar tu información de pago.

Si necesitas ayuda con esto, por favor avísanos.

Saludos,
Equipo de Soporte Jotform

Hi samidr8,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've gone ahead and reached out to our relevant team about this. We'll get back to you as soon as we get an update from them.

Thanks for your patience, we appreciate it.

Hi samidr8,

Since your account is already downgraded to the Starter plan, your credit card information is automatically removed from our system.

Reach out again if you need any more help.