There's a remnant of a field I deleted

  • secretarybusa
    Asked on August 10, 2025 at 1:36 PM

    At the bottom of page 1 of my form, there is a remnant of a field I deleted. I've tried multiple ways to remove it and it keeps coming back. Can you permanently remove it please?

    Theres a remnant of a field I deleted Image 1 Screenshot 20

  • secretarybusa
    Replied on August 10, 2025 at 1:58 PM

    Sorry, I somehow corrected it.


  • Jan JotForm Support
    Replied on August 10, 2025 at 2:09 PM

    Hi Pam,

    Thanks for the update. I’m glad to hear you were able to correct it. If the issue happens again, you can try clearing your form cache. It's easy to do it manually. Let me show you how:

    1. On your My Workspace page, click on your Avatar/Profile Image icon.

    2. In the dropdown menu, click on Settings.

    Theres a remnant of a field I deleted Image 1 Screenshot 30

    3. In the Settings menu, click on Clear Cache. And that's it, you're done.

    Theres a remnant of a field I deleted Image 2 Screenshot 41

    Give it a try and let us know if you need any other help.

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