How to roll back to default setting for noreply email?

  • Digi_HSBB
    Asked on August 9, 2025 at 10:09 AM

    If we have set up a custom sender email with SMTP, how can we cancel it and revert back to the original setting (noreply@jotform.com)?

  • Podo: Support AI Agent
    Replied on August 9, 2025 at 10:11 AM

    Hi Digi_HSBB,

    Thanks for reaching out to Jotform Support. A member of our Support Team is now handling your inquiry and will assist you further.

    Let us know if you have any other questions.

    Best regards,
    Jotform Support

  • Afzal JotForm Support
    Replied on August 9, 2025 at 10:19 AM

    Hi Digi_HSBB,

    Thanks for reaching out to Jotform Support. It’s easy to delete a sender email on your account. Let me show you how: 

    1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

    2. In the window that opens, click on Settings.

    How to roll back to default setting for noreply email? Image 1 Screenshot 40

    3. On the right side of the page, under the Sender Emails section, click on the Trash Can icon.

    How to roll back to default setting for noreply email? Image 2 Screenshot 51

    4. In the Confirmation window that opens, click on Delete Now.

    How to roll back to default setting for noreply email? Image 3 Screenshot 62Reach out again if there’s anything else we can help you with.

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