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glenda_schreiberAsked on March 22, 2021 at 3:23 PM
We constantly use WhatsApp in our business and barely use email.
Is there a way to get the response of the form to go directly to my WhatsApp?
Thank you, awaiting a response
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Mike_G JotForm SupportReplied on March 22, 2021 at 10:26 PM
We would like to apologize for any inconvenience. I'm afraid that we do not have an available integration with WhatsApp. I have forwarded your concern to our developers as a feature request
Although we cannot guarantee that it will be implemented anytime soon, please be assured that once it becomes available, we will notify you right away on this ticket.
Feel free to let us know if you need any further assistance.
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Yale JotForm SupportReplied on August 4, 2025 at 7:37 AM
Hi glenda_schreiber,
We're excited to announce that we’ve just made it easier to reach people where they already are—on WhatsApp! With Jotform’s WhatsApp integration, you can get real-time notifications as soon as someone submits your form—helping you reply faster and stay connected. It’s fast to set up and fits right into your existing workflow. Here’s how to get started:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- Next, click on Integrations in the menu on the left side of the page.
- Now, search for WhatsApp and then click on it.
- Then, click on Here or scan the QR Code on the screen to verify your WhatsApp number.
- In the WhatsApp window that opens, click on the Send icon to continue.
- You’ll get a Confirmation message in WhatsApp once your number’s verified.
- Now, go back to your form and click on Check Your Verification.
- After that, set up your Notification Message, and then click on Save to finish.
Once saved, your WhatsApp integration will come up in your list of actions. To make changes, hover your mouse over it and click on the Three Dots icon to see more options like See Action Logs, Rename Action, Disable Action, or Delete Action:
If you want to edit the integration, click on the Edit icon in the top-right corner of the WhatsApp integration section:
You’ll find more info in our guide on How to Integrate Your Form with WhatsApp.
Give it a try and let us know if you need any help.