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Sim_JonAsked on August 4, 2025 at 9:20 PM
To Whom it concerns,
I would need help in getting a form i transferred to rhisham@youngliving.com.
She has 2 accounts one enterprise one free.It seems that it was transfered to the free one.
Could you help me transfer it to the enterprise one? -
Podo: Support AI AgentReplied on August 4, 2025 at 9:20 PM
Hi Jon,
I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
To transfer a form to a specific account, especially when the recipient has both an Enterprise and a free account, the transfer must be done carefully. Since the form was transferred to the free account by mistake, the best approach is to contact Enterprise Support from the Enterprise account to request the transfer of the form to that account.
This is because transferring forms to Enterprise accounts requires assistance from Enterprise Support. You can also review the transfer process and conditions in the Jotform guide on how to transfer forms and data to another account.
Let me know if you need further clarification.
Give it a try and let us know how it goes.
Best regards,
Jotform Support -
Girish JotForm SupportReplied on August 4, 2025 at 10:05 PM
Hi Jon,
Thanks for your patience. Please ask Rafiqah to create an Enterprise support ticket to migrate this form after logging into her Enterprise account. We've got a guide here that shows how one can create an Enterprise support ticket.
You can share this with Rafiqah. We can then proceed with moving the form into her Enterprise account. Let us know if you've got any other questions.
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