Sie offeriern das es das volle geld zurück gibt wenn wir innerhalb 30 Tag nach Zahlung kündigen.

hallo! Sie offeriern das es das volle geld zurück gibt wenn wir innerhalb 30 Tag nach Zahlung kündigen. Zählt dies auch für ein Monatsabo oder nur auf ein Jahresabo?

Hi Pädu,

One of our Support Team members will take it from here to follow up shortly.

Best regards,
Jotform Support

Hi Pädu,

Thanks for reaching out to Jotform Support. Our German Support agent is not available right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But it might take a while until they're available again.

Now, coming back to your question, I've gone ahead and reached out to our relevant team about this. We'll get back to you as soon as we get an update from them.

Thanks for your patience, we appreciate it.

Hi Pädu,

We've heard back from the relevant team and can confirm that refunds are applicable to all types of subscriptions, whether you’re on a monthly or yearly billing cycle.

Let us know if you have any other questions.