If I make changes to my app, do people need to get the new version?

Added some new buttons and not yet showing up on my phone...

Hi bbrnroseville,

Thanks for reaching out to us for help. Let me help you with that:

If you make changes to your Jotform App, such as adding new buttons, those changes should appear when you access the app. However, since Jotform Apps use Progressive Web App (PWA) technology, sometimes the updates may not immediately show on your phone due to caching.

To see the new changes, try refreshing the app in your mobile browser or reinstalling the app from the browser. This should update the app and display the new buttons you added.

Give it a try and let us know how it goes.

Let us know if you have any other questions.

Hi bbrnroseville,

To add to the previous explanation, when you make changes to your Jotform App, users do not need to manually download a new version, like with traditional apps. Since Jotform Apps are Progressive Web Apps (PWAs), updates are delivered automatically when the app is refreshed or reopened.

If the new buttons are not showing up on your phone, here’s a list of what can be done:

1. Refresh the app page in your mobile browser to load the latest version.
2. Clear your browser cache or use a private/incognito window to bypass cached data.
3. Reinstall the app from your browser by removing the existing app shortcut and adding it again.

These steps should ensure that the latest changes appear correctly on your device.

Reach out again if you have any other questions.