Upload Space did not update after deleting submission data

  • StampedersSV
    Asked on August 2, 2025 at 7:14 PM

    I have deleted and then permanently deleted submissions as shown here:

    https://www.jotform.com/help/how-to-free-up-space-in-your-accounts-upload-limit/

    and then I Followed the steps to clear form cache and it did not change my form submission numbers. I am almost at the limit

  • Jeric JotForm Support
    Replied on August 2, 2025 at 10:34 PM

    Hi Cody,

    Thanks for reaching out to Jotform Support. I recalculated your Upload Space, which now shows 0.00 B / 100.00 MB.

    Reach out again if there’s anything else we can help you with.

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