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Jennifer StevensAsked on August 2, 2025 at 4:03 PM
Can someone call me and fix this before my next training appointment at 500 or after 600? This is very frustrating. The last time I had to update my credit card the same thing happened.
Jenny
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Eliza JotForm SupportReplied on August 2, 2025 at 4:28 PM
Hi Jennifer,
Thanks for reaching out to Jotform Support. I’ve reached out to the related team about this. Once they look into things, they'll reply to you here on this thread.
Reach out again if you need any other help.
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seventhheavenpetcareReplied on August 2, 2025 at 4:30 PMHopefully soon. Since my account is locked up.
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Billy JotForm SupportReplied on August 5, 2025 at 5:49 AM
Hi there,
Thanks for patiently waiting. The account has been reactivated when I checked.
Let us know if you need further assistance.
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seventhheavenpetcareReplied on August 5, 2025 at 6:40 AMThanks
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