Stripe ACH (Subscriptions)

My customers have a hard time going back to their accounts to verify micro amounts added to their account and verifying them.

Can we get subscriptions going on this Stripe ACH or is it in development? I would like to use your platform, but for what I need; I may need to go and use another platform but I see so many awesome things in here. Let me know. 

Let me know where we are on Stripe ACH for subscriptions and not in the Stripe ACH Manual option.

Thanks, 
Garrett Menke

Hi Garrett,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Currently, Stripe ACH does not support subscriptions directly and is only available as a manual payment option. We understand the inconvenience this causes for your customers verifying micro-deposits. Our team is aware of this limitation, but there is no active development for Stripe ACH subscriptions at this time.

We appreciate your interest in using our platform and the positive feedback. If you have any other questions or need assistance with alternative payment methods, feel free to ask.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

I would like to get more information and make sure this info is answered.

Hi Garrett,

Regarding Stripe ACH subscriptions, the current Stripe ACH integration with Jotform does not support automatic subscriptions and requires manual verification through micro-deposits. Customers must verify these deposits via a link sent by Jotform to complete the payment process.

Stripe ACH Manual does allow selling subscriptions, but it relies on this manual verification process. There is no active development for fully automated Stripe ACH subscriptions at this time.

If you need a smoother subscription experience, you might consider other payment gateways that support recurring payments directly.

Let me know if you want guidance on alternative payment options or setup help.

Best regards,
Jotform Support

Hi Garrett,

To clarify, Jotform’s Stripe ACH integration currently supports subscriptions only through the Stripe ACH Manual gateway. With this method, customers are required to complete a manual verification process before payments can be finalized. This process involves Stripe sending two small micro-deposits to the customer’s bank account. The customer must then verify these exact amounts by following a link provided by Jotform. Only after the verification is completed will the payment be processed; until then, the subscription payment remains in a pending state.

At this time, there is no active development toward enabling fully automated Stripe ACH subscriptions that would eliminate this manual verification step. If your business requires a smoother, fully automated recurring payment experience, you may want to explore other payment gateways within Jotform that support recurring payments without requiring manual verification. These alternatives can streamline the process and reduce friction for your customers.

Reach out again if you have any other questions.