We need to change Lindsay Greenway's Jotform payment from her credit card to another's credit card.

We need to change Lindsay Greenway's Jotform payment from her credit card to another's credit card. She is no longer with USPA.

Hi Barbara,

Thanks for reaching out to Jotform Support. Let me help you with that:

To change Lindsay Greenway's payment method to another credit card, you need to update the billing information on the account's Billing page. Here’s how to do it:

1. Go to Billing in the account settings and select Manage Payment Methods.
2. Add the new payment method by entering the new credit card details.
3. Set the new card as primary to ensure future payments are charged to it.

If the subscription is managed through FastSpring, you will be redirected to FastSpring to update the payment method there.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Hi Barbara,

To update the payment method for a Jotform subscription, you need to log in to the account that holds the subscription and update the billing information on the Billing page. You can easily update your credit card information in just a few steps. Let me show you how:

1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Go to Billing in the menu on the left, and click on the Manage Payment Methods button.

3. In the window that opens, click on Add New Payment Method.

4. Then, enter your credit card details, select the Set As Primary option and click on Add New Payment Method.

Your payment method is now updated. The most recent one will appear as Primary, while the previous one will be saved as a Backup Payment Method. Check the screenshot below to see how it should look:

You can also check out the How to Change and Manage Account Payment Methods guide for detailed information.

Let me know if you have any other questions.