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Brooke BeltonAsked on August 1, 2025 at 9:50 AM
Is there a way to customize the confirmation email that someone receives when they submit the form? Specifically, I would like to change who receives the notification email when completed.
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Reban JotForm SupportReplied on August 1, 2025 at 10:27 AM
Hi Brooke,
Thanks for reaching out to Jotform Support. Yes, it's possible to change the recipient of the notification email that’s sent after a form submission. Let me show you how:
- In Form Builder, click on the Settings tab in the orange navigation bar at the top of the page.
- Click on the Emails tab on the left side of the page.
- Click on the Pencil icon on the right side of Notification 1.
- In Notification 1, go to the Recipients tab.
- Enter the email address in the Recipient Email field.
- Once done, click on Save.
That's it. Test your form, and the notification email will be sent to the email address you’ve set as the new recipient. You can also check out this guide on Setting Up Email Notifications.
Give it a try and let us know how it goes.
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