Share form via email invite requires email verification

HI, I am trying to share a form by email invite and it's telling me i need to very my email first. I already did that. Can you please help.

thank you.

Hi Rosa,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

If you are seeing a message to verify your email before sharing the form by email invite, even though you already did, it might be due to a verification step not fully completed or a delay in the system recognizing your verification.

Here’s how to ensure your email is verified:

1. Check your email inbox (including spam/junk folders) for the verification email from Jotform and complete the verification by clicking the link or entering the code.
2. Resend the verification email if you cannot find the original one. You can do this from your Jotform account settings under the email section.
3. Confirm your email is marked as verified in your Jotform account settings.

If the problem persists after these steps, try logging out and back into your Jotform account or clearing your browser cache.

Give it a try and let us know how it goes.

Hi Rosa,

I've checked the account email you used to contact us, but there are no forms associated with it. If you have another account where the form you're sharing requires verification, can you provide us with another email address or username that the account might be under, or the form URL?

Once we hear back from you, we'll be able to help you with this.