How can I transfer forms from one account to the other?

I have two JotForm accounts, I want to transfer all forms and even the submissions from one account to the other and then end that account.

Hi Joseph,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Here’s how to transfer your forms and submissions from one account to another:

1. Go to the Data page of your current account.
2. Click the Transfer Forms button at the bottom of the page.
3. Enter the verification code sent to your registered email.
4. Select the forms you want to transfer and click Transfer Forms.
5. The new account owner must accept the transfer request by going to their Data page and confirming with a verification code.

Note that forms connected to Jotform Apps, Workflows, AI Agents, or HIPAA-enabled accounts cannot be transferred. Also, you cannot transfer Workflows, Apps, or AI Agents—only forms and their submission data.

Once the transfer is complete, you can delete the old account if you wish.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

once I transferred the forms from the source account, will that source account still have those forms?

Hi Joseph,

After you transfer the forms, they will no longer be available in the source account. The forms and submissions will be fully moved to the destination account.

Let us know if you have any other questions.

Best regards,
Jotform Support

Hi Joseph,

Yes, you can transfer your forms from one account to another. Also, once it is transferred, it will not be available on the source account. Transferring Your Forms and Data to Another Account is easy. When you transfer a form, all its submission data moves with it, and the receiving account becomes the new owner. If you're using a custom URL, it’ll automatically update from https://form.jotform.com/{yourUsername}/{your-custom-url-slug} to https://form.jotform.com/{New_Owner_Username}/{your-custom-url-slug}. The transfer can’t be undone unless the new owner agrees to send the forms back. Now, let me show you how to do it:

1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

2. In the window that opens, click on Settings.

3. Then, click on the Data tab on the left.

4. In the Transfer Form section, click on Transfer Form.

5. Next, enter the Authentication Code that is sent to your email address, and click on Verify.

6. In the window that opens, tick the box next to the name of the form you want to transfer.

7. In the New Email Owner’s Email Address field, enter the email address of the account that you want the forms to be transferred to.

8. Now, click on Transfer Form.

Keep in mind that you can only send one form transfer at a time. You can also cancel the current transfer request. Let me show you how:

1. While you are still on the Data page, click on the View Details button in the Pending Transfer section.

2. Then, click on Cancel Request.

3. Finally, click on Yes, Cancel.

Once the forms are transferred, the owner of the account receiving the forms will get an email notification. From that email, they can click on the View Transfer button, then click on Accept to complete the transfer. Check out the screencast below:

Don’t forget that the form(s) you’re transferring shouldn’t be connected to Jotform products like Jotform Apps, Jotform Store Builder, or Jotform Workflows. If they are, remove those connections first. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

Reach out again if you have any other questions.