Unable to receive emails.

I use to recevie an email whenever someone applied / submited and application, but not anymore, can you please please help, this so crazy ( i wish i can talk to live person)

Hi Prospect,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

We understand you're not receiving email notifications for form submissions anymore. Please check your form's Email settings under the Settings tab in the Form Builder. Make sure your notification emails are correctly set up with the right recipient address, sender name, and reply-to email. Also, verify the Advanced settings, including the Sender Email and that your email provider isn't blocking Jotform emails.

If you want to talk to a live person, I acknowledge your preference, and someone from our support team will assist you soon.

Thank you for your patience.

Best regards,
Jotform Support

What means "digest email" ?
Also Why am I not getting all of the items the person uploaded on my form
in the email as attachments, I used to get all the time, whenever someone
submitted the application.
...

Hi Realtor_Prospect,

Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Hi Realtor_Prospect,

A Digest email in Jotform is a summary email that compiles multiple form submissions into one email instead of sending individual notifications for each submission. This helps reduce the number of emails you receive but means you get a batch summary rather than each submission separately. To access it, here's how:

1. In Workspace dashboard, click the Form.

2. Select More from the far right.

3. Under the Data tab, go to View Reports.

If your form doesn't have a digest email set up, there might be another reason why you're not getting the Notifications. Consider adding noreply@jotform.com and noreply@formresponse.com to your contacts or whitelist them in your email settings. Additionally, Whitelist Jotform's IP addresses and domains and set up  SMTP with your own email server to improve email deliverability and ensure that emails are sent through your trusted provider. Here's how to set up SMTP:

1. Go to the Settings page while logged in to your Jotform account and click on Add Sender Email in the Sender Emails section.

2. In the window that opens, select Custom and click on the Continue button.

3. Enter your email provider's details, click on Send Test Email to check if it’s set up correctly, and then click on Save.

Now, if the attachments are too large, you can alternatively include a PDF Link to the submission in the email body, which recipients can click to view or download the files. Here's how:

1. In Form Builder, go to Settings from the top navigation.

2. Select Emails from the left navigation.

3. Hover your mouse over the Notification, then click the Pencil icon.

4. In your Email content, click any Cell/Row where PDF link can be inserted.

5. Click the Form Fields button from the upper-right corner of the Editor.

6. Scroll down at the Bottom, and then select PDF Link.

7. Use the Editor to position the PDF link, and then click Save.

Give it a try and let us know if you need any help.