AI Agent is taking a long time to respond

During the conversation with bot, when I make start new chat.

Bot is not responding and taking a lot of time.

Kindly advise.

Hi visaguardians,

Thanks for reaching out to Jotform Support. To thoroughly check the issue, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the problem and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.

Can you confirm that we have your permission to go ahead with this process?

Once we hear back from you, we'll be able to help you with this.