Transfer Form to another account

  • lassocie
    Asked on July 31, 2025 at 3:41 PM

    Hi,

    Can you please transfert this form https://form.jotform.com/252106129102240 to this account please:

    lassocieadmin (related to sara@lassocie.ca email)

    Thank you!

  • Podo: Support AI Agent
    Replied on July 31, 2025 at 3:42 PM

    We are unable to transfer or merge accounts, but you can change the account email address to transfer ownership. To change your account email:

    • Log in to your Jotform account.
    • Go to Settings > Profile.
    • Update the Email field with the new email address.
    • Save the changes.

    If you want to transfer forms along with submission data to another account, please check our guide on [How to transfer your forms and data to another account](https://www.jotform.com/help/342-how-to-transfer-or-share-forms-and-data-with-another-account/). Let me know if you need more help!

  • Mary JotForm Support
    Replied on July 31, 2025 at 4:20 PM

    Hi lassocie,

    Transferring Your Forms and Data to Another Account is easy. When you transfer a form, all its submission data moves with it, and the receiving account becomes the new owner. If you're using a custom URL, it’ll automatically update from https://form.jotform.com/{yourUsername}/{your-custom-url-slug} to https://form.jotform.com/{New_Owner_Username}/{your-custom-url-slug}. The transfer can’t be undone unless the new owner agrees to send the forms back. Now, let me show you how to do it:

    1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

    2. In the window that opens, click on Settings.

    Transfer Form to another account Image 1 Screenshot 90

    3. Then, click on the Data tab on the left.

    4. In the Transfer Form section, click on Transfer Form.

    Transfer Form to another account Image 2 Screenshot 101

    5. Next, enter the Authentication Code that is sent to your email address, and click on Verify.

    Transfer Form to another account Image 3 Screenshot 112

    6. In the window that opens, tick the box next to the name of the form you want to transfer.

    7. In the New Email Owner’s Email Address field, enter the email address of the account that you want the forms to be transferred to.

    8. Now, click on Transfer Form.

    Transfer Form to another account Image 4 Screenshot 123Keep in mind that you can only send one form transfer at a time. You can also cancel the current transfer request. Let me show you how:

    1. While you are still on the Data page, click on the View Details button in the Pending Transfer section.

    Transfer Form to another account Image 5 Screenshot 134

    2. Then, click on Cancel Request.

    Transfer Form to another account Image 6 Screenshot 145

    3. Finally, click on Yes, Cancel.

    Transfer Form to another account Image 7 Screenshot 156Once the forms are transferred, the owner of the account receiving the forms will get an email notification. From that email, they can click on the View Transfer button, then click on Accept to complete the transfer. Check out the screencast below:

    Transfer Form to another account Image 8 Screenshot 167 Don’t forget that the form(s) you’re transferring shouldn’t be connected to Jotform products like Jotform Apps, Jotform Store Builder, or Jotform Workflows. If they are, remove those connections first.

    Reach out again if you have any other questions.

  • lassocieadmin
    Replied on July 31, 2025 at 4:28 PM

    ahhh wonderful, I just complete that succesfully, thank you!

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