No puedo colocar imagenes o logo

Buenos dias.

Tengo mi cuenta pagada, pero cuando hago el formulario la no deja ver imagenes, logos.

Usted puede revisar y ayudarme con esto.

MARIA FERNANDA CASTRO

redcreacorp@gmail.com

Hi Maria,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked and tested your form to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results:

The issue in your screenshot is more about the images not fully loading. This is usually related to the internet connection you have or the browser's cache. I suggest connecting to a different, stable network or clearing the browser cache, as it helps with temporary issues. You can also clear the cache of your form to help on this. Although Clearing Your Form Caches isn't done automatically, it's easy to do it manually. Let me show you how:

1. On your My Workspace page, click on your Avatar/Profile Image icon.

2. In the dropdown menu, click on Settings.

3. In the Settings menu, click on Clear Cache. And that's it, you're done.

Give it a try and let us know if you need any other help.