Can't access our forms

Dear Jotform Support,

We are currently experiencing an issue accessing our form on Jotform. When we attempt to open the form, it either does not load or returns an error. This is impacting our ability to collect responses and serve our users.

Hi Dermatology,

Thanks for reaching out to Jotform Support. I tried to access your forms to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Can you try to clear your browser cache and cookies to see if that resolves the issue? I have also cleared your form cache as a precaution. You can also test your form on a different device or browser to see if the issue still replicates.

Give it a try and let us know how it goes.