All buttons in the chat interface is not showing and its only writing

  • medicsteam
    Asked on July 31, 2025 at 10:32 AM

    All buttons in the chat interface is not showing and its only writing Image 1 Screenshot 20

  • Jovito JotForm Support
    Replied on July 31, 2025 at 10:56 AM

    Hi medicsteam,

    Thanks for reaching out to Jotform Support. I checked your account, but I can no longer locate your AI agent. Have you deleted it already? Can you try building a new one so we can check if the issue happens again? I have cleared your form cache as a precaution.

    Give it a try and let us know how it goes.

  • medicsteam
    Replied on July 31, 2025 at 1:16 PM
  • Keenly JotForm Support
    Replied on July 31, 2025 at 1:57 PM

    Hi medicsteam,

    I tried chatting with Amira AI using the link you shared, and it’s working as expected. The buttons are visible, clickable, and behaving as intended. Check out the screencast below to see it in action:

    All buttons in the chat interface is not showing and its only writing Image 1 Screenshot 40 After checking your screenshot and investigating a bit, I found that you’re currently in AI Agent Builder mode. To test Amira AI, you can toggle on Preview Mode, which can be found at the top right of the navigation bar.

    All buttons in the chat interface is not showing and its only writing Image 2 Screenshot 51You can also chat with Amira AI in Live Mode. Let me show you how:

    1. In Agent Builder, in the blue navigation bar at the top of the page, click on Publish.

    2. Then, click on Open in New Tab.

    All buttons in the chat interface is not showing and its only writing Image 3 Screenshot 62That's it. Give it a try, and let us know how it goes.

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