Account locked

I am locked out of Jotforms and need assistance creating a new password because my password had expired.

Hi Teresa,

Thanks for reaching out to Jotform Support. Your account was temporarily locked due to multiple failed password attempts, but I’ve now reactivated it. You should be able to log back in without any issues. If you'd like to reset your password, it’s easy to do. Let me walk you through it:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.