shipping multiple... 2nd msg

  • uldevereaux
    Asked on July 31, 2025 at 10:02 AM

    i tried your suggestion. NOT . it DOES NOT WORK THE WAY YOU SAID>

    am i wrong or is the form not working??


    see test example pics


    Jotform Thread 29594701 Screenshot
  • Kris JotForm Support
    Replied on July 31, 2025 at 10:09 AM

    Hi uldevereaux,

    Thanks for reaching out to Jotform Support. Is this question related to this support ticket about adding a shipping fee for each product? I suggest reaching out or messaging us on that support thread to continue helping you with the shipping fee. This is to continue helping you and to not start over again by sharing the form's link and the details. We'll reach out as soon as we receive your response.

    Thank you for understanding.

  • uldevereaux
    Replied on July 31, 2025 at 11:00 AM
    i would have used the org thread...IF I COULD FIND IT> MUD!!!
    ...
  • Kris JotForm Support
    Replied on July 31, 2025 at 11:09 AM

    Hello uldevereaux,

    You can click this --> link <-- to be redirected to the support ticket you opened initially about adding shipping fee. I've also shared the steps below that you can follow to see the support tickets you opened:

    1. From the Jotform account's home screen, hover your most pointer on the Support dropdown.
    2. Select My Support Requests.
      shipping multiple Screenshot 20
    3. You'll see the list of support tickets you opened with us.

    You should also receive emails on the email account associated with Jotform every time we respond to the support tickets you opened.

    Don't hesitate to reach out if you’ve got any other questions.

  • uldevereaux
    Replied on July 31, 2025 at 3:10 PM
    never mind. the other person said you cant fix the problem
    ...
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