Image resolution on the generated PDF is not good

Hi,

we work a lot with Jot forms and use a lot of picture input. The resolution on the created PDFs is not too good. Any way we can increase that?

Hi Markus,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the resolution of created PDFs with picture inputs, currently, Jotform PDF Editor allows resizing and moving elements to fit your needs, but there is no direct setting to increase the resolution of images in the PDFs. You can try resizing the image elements in the PDF Editor by dragging the corners to make them larger, which might improve the visual quality somewhat.

If you need higher resolution images in your PDFs, consider uploading higher quality images in your form inputs initially, as the PDF output quality depends on the original image quality.

Let us know if you have any other questions.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Hi Markus,

I checked the account associated with your email address markus.weltz@one3.de, but it is a Guest account only with no forms. Can you share with us the form URL so we can check it on our end? You can easily find your form's URL in Form Builder. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
2. In the Quick Share tab, click on Copy Link in the Share With Link section.

Once you share the form URL with us, we’ll be able to help you better with this.

Hi,
Here is on URL: https://eu.jotform.com/build/251874544902361
Mit freundlichen Gren | Best regards
Markus Weltz
Managing Partner
[cid:7fbc0ba8-71c6-461c-91de-9ac27b82a236]
markus.weltz@one3.de<markus.weltz> | www.one3.de<http: />
phone +49 174 190 8893
[cid:133315d1-246c-41c3-9968-837e898affa7]<https: /> [cid:fdff7200-7a36-4cb4-8028-51f90cbfd99b] <https:>
one3 Holding GmbH | HRB 291216 | St.-Nr. 143/168/10412 | USt-IdNr. DE367277325
Humboldtstra 13, 81543 Munich, Germany | Managing Directors: Markus Weltz, Marc Arnold
The content of this message is the proprietary and confidential property of one3 Holding GmbH, and should be treated as such. If you are not the intended recipient and have received this message in error, please delete this message from your computer system and notify me immediately by reply e-mail. Any unauthorized use or distribution of the content of this message is prohibited.
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________________________________
</https:></markus.weltz>...

Hi Markus,

I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Can you take a reference screenshot of what's happening and send it to us? Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.

Hi Arslan,
My request is very simple: I would like to have the images in the PDF automatically saved at a higher resolution. The upload works fine, I just want to increase the megabytes so the pictures are of higher quality.
Mit freundlichen Gren | Best regards
Markus Weltz
Managing Partner
markus.weltz@one3.de<markus.weltz> | www.one3.de<http: />
phone +49 174 190 8893
one3 Holding GmbH | HRB 291216 | St.-Nr. 143/168/10412 | USt-IdNr. DE367277325
Humboldtstra 13, 81543 Munich, Germany | Managing Directors: Markus Weltz, Marc Arnold
The content of this message is the proprietary and confidential property of one3 Holding GmbH, and should be treated as such. If you are not the intended recipient and have received this message in error, please delete this message from your computer system and notify me immediately by reply e-mail. Any unauthorized use or distribution of the content of this message is prohibited.
________________________________
</markus.weltz>...

Hi Markus,

Currently, Jotform's PDF Editor allows you to resize and move image elements within the PDF to better fit your layout. But there is no direct setting to automatically save images at a higher resolution or increase the image quality beyond the original upload quality. The PDF output quality largely depends on the resolution of the images uploaded through the form. You can ask the user to try uploading an image with a higher resolution.

Let us know if you have any other questions.