Sudden suspension of my account

  • Randovan
    Asked on July 31, 2025 at 5:13 AM

    Hi,

    I changed my ip and tried to logging into my account and I noticed my account.

    Please help unsuspend my account as I need to use it for work.

    Looking forward to your response.

    Regards,

    Randovan

  • Kyle JotForm Support
    Replied on July 31, 2025 at 5:23 AM

    Hi Randovan,

    Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

    Thanks for your patience and understanding, we appreciate it.

  • Kyle JotForm Support
    Replied on July 31, 2025 at 5:40 AM

    Hi Randovan,

    I just heard back from the relevant team. Your account is now reactivated. You can now continue working on your forms.

    Keep us updated and let us know if you need any more help.

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