Need to speak to a human agent

PLEASE,

Noone is helping, only hurting. Is there a live human that can help. I started the day with a systemthat worked a little, forms and workflows.

I have been since instructed to cancel everything, delete everything and start from scratch.

NOW IT WORKS WORSE.

This is critical to my business that this works.

Please assist.

Hi Peter,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

We understand how critical this is for your business. We're here to assist you in resolving the issues with your forms and workflows as quickly as possible.

Please provide specific details about the problems you're facing now so we can guide you effectively.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

PLEASE LIVE HUMAN THIS IS CRITICAL TO MY BUSINESS

Hi Peter,

One of our Support Team members will take it from here to follow up shortly.

WHEN???

Hi Peter,

You're now speaking to a live support agent. Can you explain a bit more about the issue, so I can get a better idea of what's happening? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.

I’ve had the same frustration—chatbots and IVRs seem designed to block human access. What worked for me was repeatedly typing “agent” or saying “representative” until the system gave up. Also, try calling during business hours and skip menus with silence or pressing 0. Some companies bury the live agent option unless you threaten to cancel or file a complaint.

Hi Peter,

You're now communicating with a live support agent who is here to assist you. To help resolve the issue as quickly as possible, can you now provide specific details about the problems you're facing with your forms and workflows. If possible, include screenshots showing the issues you can follow the steps shared by my colleague on how to share a screenshot, as this will help us understand the situation better and guide you effectively.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.