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information2Asked on July 29, 2025 at 4:06 PM
Regarless of how many star ratings are selected, they all print looking like you selected all 5 on everything. Can that be corrected? Thanks.
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Ronald JotForm SupportReplied on July 29, 2025 at 5:22 PM
Hi Dave,
Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:
This issue often happens when printing in black and white. To ensure the star ratings display correctly, make sure your printer is set to print in color. That way, you can distinguish the rating. Can you give it another try and let us know what happens? If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.
Reach out again if there’s anything else we can help you with.
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