How to free up upload space

Dear
How to erase upload space if have overlimitted. I have erased the submission dan inbox, it is not change the upload space.

Hi subbagumumperlengkapanft,

Thanks for reaching out to Jotform support. To free up upload space in your account, delete your trashed submissions in Jotform Tables. Let me show you how:

1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
2. In the dropdown menu, click on Trashed Entries to open the Trash menu.
3. Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
4. Now, click on Delete Forever, and in the warning window, click on the Delete button to confirm.

To avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF. Purging deleted submissions will free up your Submission Storage and Upload Space but won’t affect other limits. You can also check out our guide about Account Usage and Limits for more information.

Give it a try and let us know if you need any help.

empty.

Hi subbagumumperlengkapanft,

I reviewed your account, and your upload space is now 6.91 MB / 100.00 MB. After purging your submissions with file uploads, the system may take some time to update. You can either wait a few minutes or try logging out of your Jotform account and then logging back in. I also recommend clearing your form cache after purging your submission data. Doing that is easy. Let me show you how:

1. On your My Workspace page, click on your Avatar/Profile Image icon.

2. In the dropdown menu, click on Settings.

3. In the Settings menu, click on Clear Cache. And that's it, you're done.

Reach out again if there’s anything else we can help you with.

ok done. thanks

Hi subbagumumperlengkapanft,

I’ve created a new thread for your other question to make things easier to follow, and someone from the Support Team will help you with it here.

Thanks for your patience, we appreciate it.