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PGCAC_FinanceAsked on July 23, 2025 at 7:39 AM
When selecting PayPal as the payment method, a standard list is displayed (see below). My organization don't use Venmo so I need help on how to remove it from the displayed list. I didn't check it. Thanks
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Sheena JotForm SupportReplied on July 23, 2025 at 8:16 AM
Hi PGCAC_Finance,
Thanks for reaching out to Jotform Support. Unfortunately, it is not possible to remove the Venmo integration at the moment and it is not directly prevent PayPal from offering Venmo as a payment option, as it is a feature provided by PayPal. But you can choose not to use Venmo when making a payment by simply selecting a different payment method available through PayPal.
Let us know if you have any other questions.
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PGCAC_FinanceReplied on July 24, 2025 at 2:04 PM
Thank you.
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rtheisen3Replied on August 1, 2025 at 1:08 PM
I have a similar issue. Does this mean if a form is completed and Venmo is selected that Venmo will forward/pay funds to the linked PayPal account.
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Shaina JotForm SupportReplied on August 1, 2025 at 1:45 PM
Hi rtheisen3,
Yes, it will collect payment from Venmo and transfer it to the PayPal account of the form owner. Do you need further assistance regarding your Venmo integration widget?
Once we hear back from you, we'll be able to help you with this.
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