Product List: Remove Pricing and Quantity in Notification Emails

  • Sarah_sarah368_sarah_Smith
    Asked on July 21, 2025 at 6:27 PM

    Following up on this... here is what the order submission looks like.


    Is it possible to remove "amount USD 0.00 and quantity" from the submission so only the number appears next to the product being ordered?

    Thank you!

    Product List: How to Remove the Word Free and Total Using Custom CSS Codes Image 1 Screenshot 20 Screenshot 10

  • Aries JotForm Support
    Replied on July 21, 2025 at 6:33 PM

    Hi Sarah,

    Unfortunately, it is not possible to remove the pricing and quantity from the notification or autoresponder email. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    Product List: Remove Pricing and Quantity in Notification Emails Image 1 Screenshot 20

Your Reply