where do you enter tax exempt information

  • humefogg1912
    Asked on July 19, 2025 at 11:29 AM

    also, can I go through Tech Soup to purchase as they already have all the information?

  • Podo: Support AI Agent
    Replied on July 19, 2025 at 11:29 AM

    Hi Rhonda,

    I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    You can activate tax-exempt status on your Jotform account by sending an email to support@jotform.com with a screenshot of your tax-exempt document. This will ensure tax is automatically waived during checkout.

    Regarding purchasing through Tech Soup, there is no direct information available about using Tech Soup for Jotform purchases, so it's best to check with Tech Soup directly for that process.

    Give it a try and let us know how it goes.

  • Christian Ice JotForm Support
    Replied on July 19, 2025 at 12:15 PM

    Hi Rhonda,

    Can you share with us a copy of the tax-exempt certificate so I can forward this to our relevant team? You can share the file on any public sharing platform like Google Drive or Dropbox, then share the link to us.

    As for purchasing through Tech Soup, currently, there is no direct information available about using Tech Soup for Jotform purchases, so it's best to check with Tech Soup directly for that process.

    Once we hear back from you, we'll be able to move forward with a solution.

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