-
Mowby1KanobyAsked on July 18, 2025 at 10:50 AM
Hi, the payment page has no "submit" or enter. It takes a card number and all the rest but then can't process the payment and finish the form. See screenshot.
-
Reymae JotForm SupportReplied on July 18, 2025 at 11:06 AM
Hi Colin,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the last page doesn't have a Submit button. Let me show you how to fix it:
- While in Form Builder, click on Add Element on the left side of the page.
- In the Form Elements menu, under the Basic tab, scroll down the list and choose the Submit button.
- Now, just drag and drop it to your form.
Give it a try and reach out again if you have any other questions.
-
Mowby1KanobyReplied on July 18, 2025 at 11:22 AM
Thank you, that did the trick! I didn't realise that the payment page wasn't complete when I put it in. I would suggest that you add a submit button to your payment page so that it's complete. Thanks again.
Your Reply
Something Went Wrong
An error occurred while generating the AI response. Please try again!