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lvn2srvchristAsked on July 18, 2025 at 9:02 AM
My form "Accident Incident Report" is failing to load the xlsx file that allows it to autofill. It gets to 23% then freezes. It doesn't matter how long I leave the form to complete the upload, it never gets past 23%. This has been happening for two days. Screen shot below.
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Gian_D JotForm SupportReplied on July 18, 2025 at 9:45 AM
Hi Mark,
Thanks for reaching out to Jotform Support. Can you try using a different browser or device to see if it's going to work?
Once we hear back from you, we'll be able to help you with this.
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