Wrong text shown

  • pcsaveddotcom
    Asked on July 18, 2025 at 8:57 AM

    please fix

    In notification emailI see "The Reserve"

    But in the actual form it is "Woodlands Cove" and this is how it suppose to be

    I checked the form and it is correct.

    But in an email it comes as "The Reserve"

    See the video link to understand.

    Please fix

  • Podo: Support AI Agent
    Replied on July 18, 2025 at 8:57 AM

    Hi Roman,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    It seems the notification email is showing "The Reserve" instead of "Woodlands Cove" as in your form. This usually happens if the email template still contains the old text or value.

    Let me show you how to fix it:

    1. Go to your form's Settings tab.
    2. Select Emails on the left side.
    3. Edit the notification email template. Check the text and fields used, and update "The Reserve" to "Woodlands Cove" if it appears there.

    After saving, test the form again to confirm the email shows the correct text.

    Give it a try and let us know how it goes.

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