Email updated required

I have created account yesterday, but I used wrong email which is admin@hirelytic.com 

The correct email is admin@hirelytic.ai how can I fix it?

I am stuck in process while updating email. could you please help me to resolve it.

Hi Hirelytic,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To update your email from admin@hirelytic.com to admin@hirelytic.ai, please follow these steps:

1. Log in to your Jotform account.
2. Go to your account settings and find the email section.
3. Update your email address to admin@hirelytic.ai and save the changes.

If you encounter any issues during this process, please let us know.

Give it a try and let us know how it goes.

Yes, I unable to receive the verification code on wrong email.

Hi Hirelytic,

According to our records, the email address admin@hirelytic.ai is not on the bounce or block lists. Please check your spam or junk folder for the missing emails. To help ensure delivery, consider whitelisting Jotform's sender email or domain. Also, please verify that your form’s email fields and conditions are set up correctly.

Give it a try and let us know how it goes.

Yes, I checked everything on my side, the verification code was sent to wrong email all time.

Hi Hirelytic,

Since the verification code is still sent to the wrong email, please try logging in with the incorrect email and update your email address in your account settings to admin@hirelytic.ai. If you cannot access the account, please let us know so we can assist further.

Yes, I unable to access it.

Hi Hirelytic,

Since you cannot access the account, please provide any additional details or proof of ownership so we can assist you with updating your email address.

What type of proof you required? Please let me know so I can provide you accordingly

Hi Hirelytic,

Please provide a screenshot of your account page, any payment receipt, or any other information that proves your ownership of the account.

Is it enough or need anything else?

How much time it can take to be updated email address?

Hi Hirelytic,

To update your email address to the correct one, fill out Jotform Account Recovery form at this link. Once you submit the form, you will receive an update about your request.

Give it a try and let us know if you need any more help.

I submitted the forma and identity as well.

Hi Hirelytic,

Thank you for submitting the Jotform Account Recovery form. Our relevant team will review it and get back to you for an update.

Let us know if you have any other questions.