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James_ChappelowAsked on July 18, 2025 at 12:16 AM
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Jeric JotForm SupportReplied on July 18, 2025 at 12:20 AM
Hi James,
Do you mean you'd like the paragraph text to be shown when published? If so, I checked your form, and it's visible.
If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?
Once we hear back from you, we'll be able to help you with this.
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James_ChappelowReplied on July 18, 2025 at 12:24 AM
Sorry I meant on the email that is being sent out but its ok as its on the PDF... I was looking at the email body...
Cheers
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Kris Ann JotForm SupportReplied on July 18, 2025 at 1:21 AM
Hi James,
By default, paragraph text fields are not automatically included in the email body. They typically show up in the PDF attachment. To have the paragraph text appear in the email body, you will need to manually add the paragraph content or customize the email template. Let me show you how:
- In Form Builder, click on the Settings Tab at the top.
- Select Emails from the left menu, edit your Notification email by clicking the Pencil Icon.
- In the email body editor, manually add the paragraph text you want to appear. You can type it directly or copy-paste it from your form.
- Save your changes.
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