How to Set Items Default Quantity to Zero?

  • Sarah_sarah368_sarah_Smith
    Asked on July 17, 2025 at 1:56 PM
    How can I make it so the default quantity number on each product is zero? I don't want customers to think they are ordering something by having the default be 1. I prefer the textbox entry method and not the drop down menu.
  • Aries JotForm Support
    Replied on July 17, 2025 at 1:58 PM

    Hi Sarah,

    Unfortunately, setting the default quantity on items in your product list to 0 is no longer supported. This change was implemented to ensure that required products are not submitted without being selected. As long as no products are selected by default, the default quantity of 1 won't cause any issues.

    Let us know if you have any other questions.

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