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OrnanAsked on July 17, 2025 at 1:09 PM
Hi, we're checking the option to integrate a digitally signed consent by patients, that wish to perform our genetic tests.
The process i think of is to send a link to the email/SMS that will direct them to a secure page where they fill in some details, read the consent text, agree and sign.
Then we should ideally get a notification or if not possible poll for changes and be able get the signed file.
The process must be HIPAA compliant.
thanks,
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Deanne JotForm SupportReplied on July 17, 2025 at 1:46 PM
Hi Ornan,
Thanks for reaching out to Jotform Support. Jotform supports HIPAA-compliant accounts and forms, which are served from an isolated HIPAA system to ensure high-level security for protected health information (PHI). You can enable HIPAA compliance features on your account, and your forms will be marked with a HIPAA compliance badge. You can check out this page for more information.
For your use case, you can use Jotform Sign to collect signatures from patients digitally. Let me show you how:
- On your My Sign Documents page, and click on Create Sign Document on the left side of the page.
- Click on Upload Document to upload your own document from your device.
- Drag and drop your document into the Upload box, or click on Upload Document to select it.
- Once you add your document, click on the Create Signable Document button.
- Click the Detect Fields button in the option that appears below the green navigation bar.
- After it matches the suitable elements with the spaces, click on Keep All.
- If you want to delete a field, just click on it and then click the Trash Can icon below it.
- Click on the Dismiss button in the option that appears below the green navigation bar.
- In the Document Elements menu on the left, drag and drop the elements to your document.
You can check out our guide here for more information.
Give it a try and let us know if you need any help.
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