Ability to set a default value for Sub Products when special pricing is enabled?

Hello,

The issue here is that the Users receives an Error when selecting a Product that has Special Pricing Enabled with Sub Products On because no default value for Quantity is set (or can be set as far as I can tell).

In the screen capture, the user (me) selected Raffle Tickets and immediately receives a Jotform error because all of the Quantity values are blank. As soon as a Quantity is selected, the Errors Fixed message is displayed.

Is there a way to avoid this?

Hi Kcat15,

Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this and work out a solution. I’ll get back to you as soon as I can.

Thanks for your patience and understanding, we appreciate it.

Hi Kcat15,

Setting a default value for Sub Products when special pricing is enabled is currently unavailable and not applicable to your request. Keep in mind that if you enable special pricing per option, your users must select at least one of the listed options for the submission to go through successfully. Leaving the quantity blank will trigger an error, as you've experienced. Check out the screencast below to see my results:

Give it a try and let us know if you need any more help.

Hi Mary, Thanks for your reply.

Maybe I should have phrased my question another way - to thus avoid the user from always getting an error message - so I'll try again:

Thanks for any help,

Dave

Hi Dave,

To avoid confusion, I moved your other question to a new thread and helped you with that here.

Reach out again if there's anything else we can help you with.