I don't want to accept payments through my form

  • Sarah_sarah368_sarah_Smith
    Asked on July 16, 2025 at 10:17 PM
    Can I remove the payment section from the order form? I do not want to accept payments through this form, just orders.
  • Lorevie JotForm Support
    Replied on July 16, 2025 at 10:27 PM

    Hi Sarah,

    Reusable Connections don't have the Purchase Order option. So, to remove the method on accepting payments, you need to remove your current payment field and add it as a Product List field. Don't worry because the products that you have previously created will be back. Let me show you how to do this.

    1. In Form Builder, click on the Gear icon of the Payment field.
    2. Then, click on Add Element on the left side of the page, and from the Basic tab, select Product List. I dont want to accept payments through my form Image 1 Screenshot 20

    Let us know if you have any other questions.

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