I keep getting tangled up on the project I'm working on

  • haakeheather
    Asked on July 16, 2025 at 7:02 PM

    I am old, have used jotform with a community hall where I volunteered and now would like to use it for a personal project. I keep getting tangled up in my application and I need help.


  • Podo: Support AI Agent
    Replied on July 16, 2025 at 7:02 PM

    Hi Heather,

    One of our Support Team members will take it from here to follow up shortly.

  • haakeheather
    Replied on July 16, 2025 at 7:03 PM

    thank you


  • Lorenz JotForm Support
    Replied on July 16, 2025 at 8:07 PM

    Hi Heather,

    Thanks for reaching out to us for help. I understand you are looking to use Jotform for a personal project and need assistance with your application. Let me help you with that:

    1. Describe your project: Please share some details about your personal project and what you want to achieve with Jotform.
    2. Explain the issues: Let us know specifically where you are getting tangled up or what parts of the application you find confusing.
    3. Ask any questions: Feel free to ask about any features, form setup, or anything else you need help with.

    Once we have this information, we can get a better idea of what you want to do, and what available features and existing method we can use for your project.

    Let us know if you have any other questions.

  • haakeheather
    Replied on July 17, 2025 at 12:30 AM

    I am trying to organize a group of women (about 20) to stage a fundraising event for a few local not-for-profit organizations. I am sending out a blanket email and asking for responses indicating interest, availability, skills, etc. When I used Jotform in my previous role as an event co-ordinator (I assume the organization had a business account of some sort) I was able to create forms and have the responses directed into a spreadsheet that allowed me to know at a glance what I needed to know.

    I had started to create a form in what I assume is a free account, but now I can't access it or my account - whatever sort that may be. I love the convenience of Jotform, but as an individual trying to organize a volunteer event and a senior on a fixed income, I'm not willing to subscribe to a level that costs money. I suspect I may be out of luck with Jotform and will need to find another platform for my questionnaire.

  • Kris Ann JotForm Support
    Replied on July 17, 2025 at 1:49 AM

    Hi Heather,

    Are you working on the Heather's Crazy Scheme..... form? If so, I was able to access the form and I don't see any issue on your account that will cause for you not to be able to log in. Can you explain more what issue are you experiencing? Are you getting an error?

    If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    I keep getting tangled up on the project Im working on Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    I keep getting tangled up on the project Im working on Image 2 Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.

  • haakeheather
    Replied on July 17, 2025 at 12:29 PM

    Thank you for all your support with this. With your continued guidance, I completed the form, linked it, tested it by completing it myself...and it all works!! My Google sheet has accepted my info and I'm ready to receive a bunch of responses to my email.

    Thanks again.

    Heather

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