Accidental Plan Upgrade – Request to Cancel Both Annual and Monthly Subscriptions

I was trying to cancel and I hired a new plan by mistake. Please, cancel my annual plan and also de monthly plan. 

Hi Paula,

Thanks for reaching out to Jotform Support. I looked up the email address contato@accura.org.br, but it doesn’t appear to be associated with any Jotform account. Could you provide the correct email address or the username linked to the paid account? That will help us investigate further.

Once we hear back from you, we'll be able to help you with this.