Starter plan: How many sign documents can I send

  • Shirval
    Asked on July 15, 2025 at 8:57 PM

    Hi, How many documents can you send with jotform sign builder on the free plan?

  • Lorenz JotForm Support
    Replied on July 15, 2025 at 10:16 PM

    Hi Shirval,

    Thanks for reaching out to us for help. The Starter (free) plan allows you to send up to 10 monthly signed documents. This means, your account can receive up to 10 completed signed documents per month.

    Now, when you hit any of your account's monthly limits, you can either wait for your monthly usage to reset, which happens every month, or upgrade your account to increase your limits.

    Let us know if you have any other questions.

  • Shirval
    Replied on July 15, 2025 at 10:20 PM
    Thank you,
    Do we receive a notification via email when the document has been signed or viewed?
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  • Jason JotForm Support
    Replied on July 15, 2025 at 10:34 PM

    Hi Shirval,

    You'll automatically receive a notification via email when a Jotform sign is signed, like in the sample screenshot below:

    Starter plan: How many sign documents can I send Image 1 Screenshot 20

    However, viewing a signed document can’t be tracked. Notifications are only sent when the Jotform Sign document is actually signed.

    Let us know if you need any other help.