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Deneen TiemannAsked on July 15, 2025 at 3:20 PM
Was supposed to have a zoom meeting with Jack Barret about adding additional users to our account.
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Adrian Besilla JotForm SupportReplied on July 15, 2025 at 3:47 PM
Hi Deneen,
Thanks for reaching out to Jotform Support. If you were scheduled to have a Zoom meeting with Jack Barret to discuss adding additional users to your Jotform account but the meeting didn’t take place, we suggest checking your email, including your spam or junk folders, for any updates or rescheduling notifications. If you haven’t received any communication, you can reply to the original scheduling email and try to request a follow-up or reschedule.
Additionally, if you're referring to an Enterprise account, we have a dedicated Enterprise Support Team to help you better. We have a guide that explains How to Contact Enterprise Support Team. Create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.
Thanks for your patience and understanding, we appreciate it.