How to onnect my jotform account to my Stripe

I need help connect my jotform account to my Stripe

Hi Ms.,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To connect your Jotform account to Stripe and switch your Stripe account from Test Mode to Live Mode, here’s how to do it:

1. In Form Builder, click Add Element and go to the Payments tab.
2. Select Stripe, then in Payment Settings, choose the Mode: select Live for your active Stripe business account or Test for sandbox testing. Note that switching modes requires reconnecting your Stripe account.
3. Click Connect, and log in to your Stripe account to authenticate.
4. Set up other options such as Currency, Payment Type (Sell Products, Subscriptions, Donations, etc.), and additional settings like customer email and charge timing.
5. Save the integration after configuring your payment options.

This will connect your form to your live Stripe account and disable Test Mode.

Give it a try and let us know how it goes.

Hi candylandtransportation,

Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Once we hear back from you, we'll be able to move forward with a solution.