Updated Dropdown field cannot be selected in conditioning statement

  • TheUKUSAgency
    Asked on July 15, 2025 at 5:34 AM

    I have a dropdown that I need to perform conditioning logic. I updated the dropdown settings to calculate values and added values to each line. However, I still cannot select it in the conditioning statement because it is greyed out. How do I fix this problem?

    Jotform Thread 28993451 Screenshot
  • Jessica JotForm Support
    Replied on July 15, 2025 at 5:57 AM

    Hi TheUKUSAgency,

    Thanks for reaching out to Jotform Support. I cloned your form, and checked the conditional logic, and found that the relevant field had been added:

    Updated Dropdown field cannot be selected in conditioning statement Image 1 Screenshot 20

    If you still encounter this issue, could you share with us the screenshot of the conditional logic cannot select the field?

    Once we heard back from you, we'll be able to help you with it.