AI Presentation creating and message of Network error

I have been working to create a presentation and several updates have occurred over The Weeknd causing great delays and issues using your software. I have lost 2 days trying to create presentations and need some assistance as now I am getting Network Error messages.

Hi Shawn,

Thanks for reaching out to Jotform Support. Based on the screenshot, the Network Error message typically indicates a temporary connectivity issue, either due to an issue with Jotform’s backend services, a network timeout, or interference from browser extensions or file compatibility issues. To resolve this, I recommend refreshing your connection, using a different browser such as Chrome or Firefox in incognito mode, and temporarily disabling any browser extensions that might interfere with loading content.

Additionally, try to clear your browser's cache to refresh the page and to speed up the page loading process. If your uploaded PDF is large, contains scanned images, or is encrypted, this could also cause the tool to fail during processing, so try compressing or simplifying the file if possible. If the issue persists, please let us know the exact time it occurred, the browser and device you're using, and whether the issue continues across multiple files or attempts.

Keep us updated and let us know if you need any more help.