Regarding one-time payment subscriptions

Hi!

I set up a subscription payment specifying that it is one payment, but when you choose the subscription it says it's a "yearly recurring total". It shouldn't be recurring. It should just be a one year subscription.

How do I get it to stop being recurring?

Thanks!

Merry

Hi Merry,

Thanks for reaching out to Jotform regarding your subscription payment setup. From what you described, it appears that your subscription is currently set as a recurring yearly payment, but you want it to be a one-time payment for one year only. Instead, you should set your payment type to Sell Products and include the one-time payment as a product item rather than a subscription.

Let us know if you have any other questions.

Ah! Thank you. I think I've got it now.

M.