Transfer files to one account that I am paying for

  • eaglesvision0326
    Asked on July 12, 2025 at 4:56 PM
    I would like to transfer my files to one account that I am paying for. Can you consolidate my files?
  • Jan JotForm Support
    Replied on July 12, 2025 at 5:11 PM

    Hi eaglesvision0326,

    You can only consolidate your data by transferring the forms along with their submission attachments to another Jotform account. It’s easy to do. Let me walk you through it:

    1. On your My Workspace page, click on your Profile Image/Avatar in the upper right.

    2. In the menu that shows, click on Settings.

    Transfer files to one account that I am paying for Image 1 Screenshot 40

    3. Go to the Data tab on the left side of the page.

    4. Then, in the Transfer Forms section, click on Transfer Forms.

    Transfer files to one account that I am paying for Image 2 Screenshot 51

    5. In the menu that pops up, check the boxes on the right of the forms you want to move.

    6. In the New Owner's Email Address field, enter the email linked to the receiving account.

    7. Finally, click on Transfer Forms at the bottom of the pop-up box.

    Transfer files to one account that I am paying for Image 3 Screenshot 62Keep in mind that forms won't be transferred if they're linked to other Jotform products, such as Workflows, AI Agents, or Jotform Apps. Custom Form URLs will also be updated to match the new owner's account username once the transfer is completed.

    That's it. Let us know if you have any other questions.

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