Form elements were not properly rendered when on desktop

  • morehousefencing
    Asked on July 12, 2025 at 3:29 PM

    Ok, first, another quick issue:

    When I am using my form on the phone everything works but on the computer, one particular question is showing a weird tiny box.

    The Won/Loss Versus question, should all look like this: (and does for this question on the phone)Advance CSS Kills my Form formatting even when I dont do anything Image 1 Screenshot 40 Screenshot 10

    BUT THEY ALL END UP LOOKING LIKE THIS AFTER POINT #1 on the computer
    (this goes through all 33 sections which are repeating sections.). It becomes a small purple box.Advance CSS Kills my Form formatting even when I dont do anything Image 2 Screenshot 51 Screenshot 21Advance CSS Kills my Form formatting even when I dont do anything Image 3 Screenshot 62 Screenshot 32


    How do I fix this so this works on the computer browser? It is google chrome. Also, the custom CSS in the items are the same in the Point #1 version as the other points of the same question.

  • Jonathan JotForm Support
    Replied on July 13, 2025 at 3:48 PM

    Hi Tim,

    When I cloned your form earlier, I was able to replicate the issue of the Button Checkboxes widgets not rendering properly when the form initially loads. But when I made some more testing, I could no longer reproduce the issue. It could be a temporary hiccups due to the long form (430+ elements and 413 Conditions), which causes performance lag. The screencast below shows the results on my test form:

    Form elements were not properly rendered when on desktop Image 1 Screenshot 20

    Could you try again on your form as well?

    Give it a try and let us know how it goes.